SHIPPING & DELIVERY

Please inspect merchandise upon delivery and report any damage or shortage within seven (7) days. Contact Benecor at 1-844-236-3267.

• All deliveries shall be FOB Benecor’s facility, Fenton, Michigan
• Methods and routes of shipment, unless Benecor specifies in writing otherwise, shall be accepted as chosen by Benecor in Benecor’s sole discretion
• Purchaser shall pay all costs of shipment
• We can ship from our location in Fenton, MI up until 3PM EST
• Next Day orders placed after 2PM EST may not be shipped until the next business day
• Any damages need to be noted on the Bill of Lading

Online shipping quotes are only valid for two (2) days. Purchases made more than two (2) days after receiving a shipping quote will be subject to increases in shipping costs. Purchaser will be responsible for covering all shipping costs. Customers whom purchase online without paying shipping charges will be contacted by Benecor directly to collect payment for shipping costs. No products will be shipped until shipping costs have been paid in full by the customer.

The estimated quote given by Benecor is only the cost of freight. Duties and taxes will be billed separately and will be the customers responsibility.

For international shipping, contact Benecor directly at 1-844-236-3267 on Monday – Friday during 8AM – 5PM EST.

Do not sign for the unit(s) without thoroughly inspecting the contents of each delivered unit/piece/container.

• We strongly encourage you to open each delivered container and carefully inspect the contents before signing the delivery receipt. Once you sign the delivery receipt, you are certifying that your unit arrived in good condition and the shipper and freight company are free of any liability. A camera is extremely helpful in documenting the shipment’s condition upon arrival.

Check the condition of the shrink wrap or packaging.

• If shrink wrap or packaging have been removed, damaged or shows wear, check contents immediately and document, with camera and in writing, on the Bill of Lading or Proof of Delivery receipt.

Check around all sides of the shipment for any external damage(s).

• Check condition of pallet/skid/piece for any abuse during shipment. Take pictures of any external damage(s) and note on Bill of Lading or Proof of Delivery.

Never write “Subject to inspection”, “No visible damage”, “Damage to crate/packaging”, or “Possible concealed damage” on the Bill of Lading or Proof of Delivery.

• If these phrases are written, the freight company will not accept a damage claim. If you see that any part of the shipment may be damaged, please write “Damaged” and give detailed information.