Do not sign for the unit(s) without thoroughly inspecting the contents of each delivered unit/piece/container.
- We strongly encourage you to open each delivered container and carefully inspect the contents before signing the delivery receipt. Once you sign the delivery receipt, you are certifying that your unit arrived in good condition and the shipper and freight company are free of any liability. A camera is extremely helpful in documenting the shipment’s condition upon arrival.
Check the condition of the shrink wrap or packaging.
- If shrink wrap or packaging have been removed, damaged or shows wear, check contents immediately and document, with camera and in writing, on the Bill of Lading or Proof of Delivery receipt.
Check around all sides of the shipment for any external damage(s).
- Check condition of pallet/skid/piece for any abuse during shipment. Take pictures of any external damage(s) and note on Bill of Lading or Proof of Delivery.
Never write “Subject to inspection”, “No visible damage”, “Damage to crate/packaging”, or “Possible concealed damage” on the Bill of Lading or Proof of Delivery.
- If these phrases are written, the freight company will not accept a damage claim. If you see that any part of the shipment may be damaged, please write “Damaged” and give detailed information.